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Bank Policies and Procedures: Branch Closing (PLM-092)

Sets forth the procedures required by the regulatory agencies to close a branch office, including profit analysis and availability of services.

Facilities Management Administrative/Clerical

Bank Policies & Procedures: Business Continuity Management Policy (PLM-072)

Designed to provide a risk management plan to avoid potential losses. Includes policy implementation, bank security, emergency procedures, back-up sites, loss prevention, liquidity, insurance...

Operational Risk Risk Information Technology +6 More...

Bank Policies & Procedures: Bank Secrecy/AntiMoney Laundering (PLC-109)

Provides procedures as required by the regulatory agencies. Includes information on exempt persons, internal records, currency transaction reports, Office of Foreign Assets Control, Customer...

Operational Risk Compliance FinCEN +2 More...

Bank Policies & Procedures: Board of Directors (PLM-100)

Designed to assist the board in recognizing and carrying out its duties and responsibilities for overall direction of the bank. Includes planning and budgeting, monitoring operations, overseeing...

Governance Leadership Risk +2 More...

Bank Policies and Procedures: Business and Travel Expenses (PLM-089)

Defines the general types of expenses the bank will incur; establishes the budgeting and operational procedures needed to implement the policy; and provides policy guidelines for travel and...

Human Resources Administrative/Clerical

Bank Policies & Procedures: CAN SPAM Policy (PLM-338)

Outlines the specific procedures when initiating electronic mail messages to any recipient with the primary purpose of communicating a commercial message, primarily emails whose purpose is to...

Compliance Marketing Data and Analytics +1 More...

Bank Policies & Procedures: Capital, Earnings, and Dividend (PLM-102)

Provides a clear outline of the bank's goals and parameters for maintaining an adequate capital base, and states how the payment of dividends relates to those goals and parameters.

Accounting/Finance Governance Capital +4 More...

Bank Policies and Procedures: Charitable Contributions (PLM-086)

Establishes the types of contributions the bank will grant and sets forth the budgeting and operational procedures needed to implement the policy.

Accounting/Finance

Bank Policies & Procedures: Commercial Lending (PLL-079)

Covers the bank's approach to commercial/business loans, including credit types, interest rates, pricing, borrower information requirements, legal lending limits, credit criteria, collateral,...

Commercial Lending Lending Small Business Data Collection (1071) +3 More...

Bank Policies & Procedures: Code of Conduct and Conflict of Interest (PLM-101)

Guides compliance with the Bank Bribery Act. Sets forth the basic policies of ethical conduct, the foundation of basic business standards, and personal conduct. Includes a policy statement which is...

Governance Management Leadership +6 More...

Bank Policies & Procedures: Compliance Management (PLC-104)

This is an overall policy for demonstrating how your bank will comply with the banking compliance regulations. Provides information on compliance officer and compliance council responsibilities,...

Operational Risk Agencies/Regulators  Risk +1 More...

Bank Policies & Procedures: Community Reinvestment (PLC-120)

Sets the tone for Community Reinvestment Act compliance, whether by strategic plan or lending, investment, or service tests. Includes information on delineation of assessment area, performance...

Commercial Lending Compliance Community Reinvestment Act (CRA) +4 More...

Bank Policies & Procedures: Consumer Lending (PLL-080)

Establishes standards for individual credit decisions such as anti-discrimination, credit criteria, credit documentation, regulatory requirements, loan types, and exceptions.

Consumer Lending Lending Loan Operations

Bank Policies & Procedures: Current Expected Credit Loss Policy (CECL) (PLM-339)

Designed to maintain an adequate methodology for complying with CECL. This policy cover the role of the Board and Management; an overview of the allowance for credit losses; the components of the...

Accounting/Finance Current Expected Credit Losses (CECL) Commercial Lending +7 More...

Bank Policies & Procedures: Cybersecurity (PLM-313)

Written to assist all affected directors, officers, and staff in understanding and managing cyber risks. Topics include threat intelligence, situational awareness, risk assessment, inventory log...

Operational Risk Risk Information Technology +6 More...

Bank Policies & Procedures: Credit (PLL-074)

Addresses the composition and control of the loan portfolio as a whole, and establishes standards for individual credit decisions.

Lending Safety & Soundness ERM +2 More...

Bank Policies & Procedures: Cross-Selling Products/Services (PLM-203)

May be used as a freestanding policy or incorporated into your bank's broader-coverage marketing policy. Covers responsibilities for administering and overseeing the cross-selling program,...

Retail Banking/Frontline Commercial Lending Consumer Lending +5 More...

Bank Policies & Procedures: Do-Not-Call (PLC-240)

Provides banks with guidance on complying with FTC and FCC regulations dealing with telemarketing practices. Covers federal Do Not Call Registry, internal lists, customers and non-customers,...

Compliance TCPA Marketing

Bank Policies & Procedures: Electronic Banking Risk Mgmt (PLM-182)

Establishes detailed policy guidelines for use of electronic banking, including security of customer information, third-party vendors, security controls, passwords, authentication, and strategic risk.

Operational Risk Reg. E Risk +5 More...

Bank Policies & Procedures: Disposal Consumer/Customer Info (PLM-232)

Sets forth the bank’s systems and policies regarding the destruction of customer and consumer information. Defines various bank records and outlines steps to destroy information contained in them....

Operational Risk Compliance Information Technology +6 More...

Bank Policies & Procedures: Diversity Equity and Inclusion (PLM-325)

Diversity and inclusion standards have been set and this policy assists a financial institution in defining how it will implement, monitor, and convey their standards in the hiring and promoting of...

Diversity and Inclusion Human Resources

Bank Policies & Procedures: Dormant Accounts (PLM-185)

Addresses responsibility, defining dormant/inactive accounts, processing, reporting, and service charges and interest payments.

Operational Risk Compliance Risk +3 More...

Bank Policies & Procedures: Electronic Data Processing (PLM-094)

Outlines the basic standards required to meet all areas of the bank's data processing operations. Provides structure and guidance to management, establishes controls, and addresses outside vendors,...

Information Technology Data and Analytics Cybersecurity/Data Security

Bank Policies & Procedures: Environmental Risk & Liability (PLL-081)

Covers the bank's approach to commercial/business loans, including credit types, interest rates, pricing, borrower information requirements, legal lending limits, credit criteria, collateral,...

Accounting/Finance Agriculture Lending Commercial Lending +2 More...

Bank Policies & Procedures: E-Sign Act Policy

The E-Sign Act provides a general rule of validity for electronic records and signatures for transactions in or affecting interstate or foreign commerce. E-Sign allows the use of electronic records...

Compliance E-Sign Act

Bank Policies & Procedures: Emergency Preparedness/Disaster Recovery (PLM-151)

Sets the basic plan for emergency preparedness including employee training and protection, succession, alternative headquarters, back-up facilities, back-up systems, and testing.

Operational Risk Risk Information Technology +6 More...

Bank Policies & Procedures: Fair Lending (PLC-177)

Establishes fair lending activities, including taking loan applications, telephone inquiries, advertising, and credit evaluation standards. Also covers loan decisions, notifications, and adverse...

Regulation B - Equal Credit Opportunity Act Commercial Lending Compliance +6 More...

Bank Policies & Procedures: Fair Credit Reporting Act (PLC-115)

Defines the bank's responsibilities under the act, including loan and deposit declinations. Establishes guidelines for investigative reports and use of prescreened lists.

Compliance Fair Credit Reporting Act (FCRA)

Bank Policies & Procedures: Fair Debt Collection Act (PLC-117)

Establishes the bank's intent for proper debt collection practices, including collection guidelines, collection activities, and third-party communications.

Compliance Customer Service Fair Debt Collection Practices Act (FDCPA) +1 More...

Bank Policies & Procedures: FDIC Signage & Advertisement Requirements (PLC-344)

The FDIC has recently updated the requirements regarding FDIC insurance. As part of that update, all FDIC-insured institutions must have a policy regarding these FDIC requirements. Streamline...

Compliance Advertising Compliance Digital banking

Bank Policies & Procedures: Fixed Asset Management (PLM-222)

Describes the responsibilities and processes utilized in the management of the bank's building, fixtures, furniture, and equipment.

Accounting/Finance

Bank Policies & Procedures: Holding Company (PLM-225)

Sets forth the underlying philosophy and structure for all relationships and transactions between the bank and the holding company.

Accounting/Finance

Bank Policies & Procedures: Flood Insurance (PLC-123)

Ensures the proper use of flood hazard determination form, customer notification, insurance coverage, escrow, and forced placement procedures.

Compliance Flood Disaster Protection Act

Bank Policies & Procedures: Funds Management (PLM-097)

Designed to ensure that the bank is managed to provide adequate liquidity and a satisfactory and consistent level of profit within suitable interest rate risk constraints.

Accounting/Finance

Bank Policies & Procedures: Home Equity Lending (PLL-236)

Guides the bank in establishing requirements for marketing, underwriting standards, collateral valuation management, individual account and portfolio management, and servicing for open and...

Lending Compliance Regulation Z - Truth in Lending Act

Bank Policies & Procedures: Home Mortgage Disclosure Act Reporting (PLC-119)

Establishes internal procedures that result in the proper recording of loan information, submission, and proper disclosures to the public.

Compliance

Bank Policies & Procedures: I.T Asset Lifecycle Policy (PLM-330)

Establishes lifecycles for the hardware and software that is used within the bank as defined by the manufacturer or determined by the bank, identified by the manufacturer's plans for providing...

Information Technology

Bank Policies & Procedures: Identity Theft Prevention Policy (Red Flag) (PLC-224)

Provides guidance regarding the nature of identity theft, ways to prevent or deter it, response to suspected or actual instances, and education of bank staff and customers. This policy includes the...

Compliance Fraud Identity Theft +1 More...

Bank Policies & Procedures: Human Resources (PLM-184)

Provides management with a clear understanding of what the bank expects from its employees and, in turn, what employees can expect from the bank. Covers equal employment opportunity, employee...

Human Resources

Bank Policies & Procedures: Information Security Program Policy (PLM-252)

This policy and the sub-policies it contains are designed to provide guidance to all bank employees of the confidentiality and importance of safely maintaining customer information.

Operational Risk Risk Information Technology +6 More...

Bank Policies & Procedures: Incident Response Plan (PLM-250)

Lays out the steps to be followed should a bank experience a breach of data or loss of customer information. Includes an Incident Response policy, steps to take for specific types of incidents, a...

Operational Risk Risk Information Technology +6 More...

Bank Policies & Procedures: Internal and External Audit (PLM-085)

Designed to assist board members with their audit responsibilities. Includes audit function structure and committee meetings, technical duties, compliance, filing audit reports, roles and...

Audit Risk

Bank Policies & Procedures: Insider and Affiliate Credit (PLC-075)

For compliance with insider lending. Designed to address the particular credit and legal standards that apply to insiders, including lending limitations for individuals and affiliates.

Accounting/Finance Compliance Lending +1 More...

Bank Policies & Procedures: Interest Rate Risk (PLM-095)

Establishes the guidelines to ensure that the bank is managed to recognize, measure, and control interest rate risk by setting risk limits, strategies, and reporting formats. Updated to reflect the...

Accounting/Finance Risk

Bank Policies & Procedures: Internal Controls (PLM-242)

 Addresses the various controls to ensure efficient and effective bank operations, the reliability of financial reporting, and an effective risk management system. Covers administrative,...

Audit Risk Safety & Soundness

Bank Policies & Procedures: Internet/E-Mail Risk Management (PLM-183)

Establishes a set of policies for use of the Internet and e-mail facilities. Includes guidelines for customers' privacy, procedures in the case of disruptions of bank operations, bank computers,...

Operational Risk Risk Information Technology +1 More...

Bank Policies & Procedures: Investment (PLM-098)

Covers the delegation of investment authority and accountability, the definition of acceptable types of investments, and how to maximize the bank's profitability while meeting the local...

Accounting/Finance

Bank Policies & Procedures: Liquidity Risk Management (PLM-096)

Designed to ensure that the bank is managed to provide an adequate level of liquidity to meet both predicted and unexpected cash needs while maintaining a planned net interest margin.

Operational Risk Accounting/Finance Risk

Bank Policies & Procedures: Liquidity Contingency Fund Plan (PLM-272)

Provides a written contingency funding plan as required by Interagency Guidance on Funding and Liquidity Risk Management.  Delineates strategies and actions addressing potential liquidity...

Accounting/Finance

Bank Policies & Procedures: Litigation Risk (PLM-211)

Defines the risks associated with real or threatened litigation. Covers legal counsel's role and responsibilities, risk management, assessment of potential losses, and system controls.

Operational Risk Risk Reputational Risk

Bank Policies & Procedures: Loan Review (PLL-082)

Covers loan review committee duties and loan review officer responsibilities and qualifications, as well as scope of review, sample selection, and types of review. Highlights a rating system that...

Audit Lending Compliance +2 More...

Bank Policies & Procedures: Loan Workout Policy (PLL-286)

Establishes an appropriate practice for renewing and restructuring troubled credits. Addresses the requirements that are appropriate for the complexity of the bank’s loans and that are consistent...

Operational Risk Risk Lending +1 More...

Bank Policies & Procedures: Marijuana Business and MRB Lending Policy (PLL-333)

Establishes a prudent framework for financial institutions to responsibly conduct business with legal marijuana/cannabis businesses in their communities while acknowledging and mitigating the legal...

Compliance Cannabis banking Lending +1 More...

Bank Policies & Procedures: Marijuana/Cannabis & MRB Policy (PLC-331)

This policy establishes the responsibilities and requirements for conducting banking activities for legal marijuana and cannabis businesses, including those Tier 2 and Tier 3 businesses that have a...

Compliance Cannabis banking Fraud

Bank Policies & Procedures: Management of Country Risk (PLM-212)

Addresses the risk that economic, social, and political conditions in a foreign country may adversely affect a bank's financial interests. Covers responsibility, policies and procedures, country...

Risk ERM

Bank Policies & Procedures: Money Services Businesses (PLC-235)

This policy provides guidance to assess the risks associated with servicing MSBs. Topics include the identification, documentation, and monitoring of these entities, as well as the operational...

Compliance

Bank Policies & Procedures: Marketing (PLM-090)

Provides guidelines for the management of the bank's marketing function, including development of the annual marketing plan and ongoing decision making. Includes regulatory compliance, geographic...

Marketing

Bank Policies & Procedures: Merchant Services (PLL-233)

Guides the bank in managing its relationship with Visa/MasterCard merchants. Topics include management of risk, capital adequacy, merchant approval processes, pricing, and fraud monitoring.

Deposit Operations Technology Deposit Account Services and Fees +2 More...

Bank Policies & Procedures: Military Lending Act (PLC-323)

This policy outlines the objective of the Military Lending Act to extend protections to a broader range of closed-end and open-end products. Includes information on the MAPR, disclosure...

Compliance Risk Lending +1 More...

Bank Policies & Procedures: Model Risk Management Policy (PLM-295)

Establishes methodology to mitigate potential risks arising from the bank's reliance on financial models and to ensure that the sources and the magnitude of the bank's model risk are understood and...

Risk ERM