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Bank Policies & Procedures: Planning and Budgeting (PLM-088)

Identifies the responsible parties and outlines the process for developing and implementing the strategic plan and the budget.

Accounting/Finance

Bank Policies & Procedures: Pre-Employment Background Screen (PLM-237)

Reflects information contained in the FDIC’s Financial Institution Letter 46-2005 on Pre-Employment Background Screening. Covers the purpose and scope of the policy, responsibility, service...

Human Resources

Bank Policies & Procedures: Quality Control System (PLL-226)

Sets the guidelines for establishing a quality control system. Covers the purpose and scope of a quality control system, system operation, investigation, and policy review.

Audit Compliance Risk +2 More...

Bank Policies & Procedures: Overdrafts (PLL-084)

Designed to address the risk associated with overdrafts, including the responsibility to communicate the policy to customers, payment or return of items, collection, charge-off and account...

Operational Risk Risk Deposit Operations +2 More...

Bank Policies & Procedures: Pandemic Policy (PLM-253)

This may be used as a stand alone policy or incorporated into your Business Continuity Policy. Contains guidance from The Interagency Statement on Pandemic Planning. Includes sample Pandemic Plan.

Human Resources Health and Safety

Bank Policies & Procedures: Real Estate Lending (PLL-083)

Covers in detail the general policies that apply to all real estate secured lending, portfolio diversification, notices, pricing, CRE, product structure, IORR, construction lending, development...

Mortgage Lending Compliance Risk +4 More...

Bank Policies & Procedures: Reg B: Equal Credit Opportunity (PLC-118)

Provides guidance for lenders on the requirements of this regulation as well as prescreening, the interview and application process, credit evaluation, action notifications, signature policy, and...

Mortgage Lending Commercial Lending Consumer Lending +6 More...

Bank Policies & Procedures: Reg CC: Expedite Funds Availability (PLC-107)

Establishes internal procedures to address proper funds availability, disclosure, collection of checks, return of unpaid checks, and payment of interest on deposited funds.

Compliance Risk Deposit Operations +2 More...

Bank Policies & Procedures: Real Estate Settlement Procedure (PLC-122)

Establishes internal procedures to ensure proper compliance with the act, such as disclosures, escrow accounts, mortgage servicing transfers, and error resolution.

Mortgage Lending Risk Lending +3 More...

Bank Policies & Procedures: Reconsideration of Value (ROV) Policy (PLM-345)

The Reconsideration of Value Policy is designed to streamline the process of handling appraisal disputes efficiently and in compliance with regulatory guidelines. This customizable policy helps...

Mortgage Lending Commercial Lending Appraisals +5 More...

Bank Policies & Procedures: Reg D: Reserve Requirements of Depository Institutions (PLC-105)

Includes definitions for the various types of deposit accounts, as well as eligibility, transaction limitations, and penalties. Provides the computation and reporting requirements of Regulation D...

Accounting/Finance Safety & Soundness Regulation D - Reserve Requirements

Bank Policies & Procedures: Reg E: Electronic Funds Transfer (PLC-108)

Establishes the internal procedures for proper issuance of access devices, disclosure, limitations on customer liability, documentation of transfers, and error resolution.

Retail Banking/Frontline Operational Risk Reg. E +6 More...

Bank Policies & Procedures: Reg DD: Deposit Account Terms, Disclosures, and Advertising Policy (PLC-106)

Addresses acceptable account terms, appropriate disclosure of these terms, and uniformity in advertising.

Retail Banking/Frontline Operational Risk Risk +6 More...

Bank Policies & Procedures: Reg F: Correspondent Banking (PLM-103)

Designed to limit the risks that the failure of another depository institution poses to the bank. Provides the board with a methodology for establishing criteria to select a correspondent bank and...

Operational Risk Risk

Bank Policies & Procedures: Reg P: Consumer Privacy Policy (PLC-200)

Addresses the collection, use, and retention of customer information, including maintenance of accurate information, limiting employee access, protection via security procedures, maintaining...

Compliance Reg. P GLBA

Bank Policies & Procedures: Reg Z Suite (PLC-114)

This suite of policies includes Lending Advertising Policy, Closed-End Consumer Non-Real Estate Loans Policy, Consumer Closed-end Real Estate Loan Policy, HELOC and Other Open End Products Policy,...

Mortgage Lending Compliance Consumer Lending +2 More...

Bank Policies & Procedures: Reg GG - Unlawful Internet Gambling Policy (PLC-263)

Policy states how the bank will implement its compliance with Regulation GG and how it will identify and block, or otherwise prevent and prohibit restricted transactions.

Risk Deposit Operations Payments +3 More...

Bank Policies & Procedures: Regulation E: International Remittance Transfer Policy Act (PLC-293)

Provides guidance for those banks that will act as Remittance Transfer Providers. Dodd-Frank added consumer protections for remittance transfers sent by consumers in the United States to...

Retail Banking/Frontline Operational Risk Reg. E +7 More...

Bank Policies & Procedures: Remote Deposit Capture (PLM-248)

Identifies and explains the inherent risks associated with RDC, establishes a sound risk management program and outlines internal controls and written procedures for managing the on-going risk.

Retail Banking/Frontline Operational Risk Compliance +6 More...

Bank Policies & Procedures: Right to Financial Privacy (PLC-112)

Establishes limitations and duties regarding the release of information sought by government agencies.

Compliance

Bank Policies & Procedures: Risk Management Policy (PLM-228)

Provides the overall framework for the supervision, management, operation, and control of the bank’s risk management program. Includes duties and responsibilities of the risk management committee...

Risk ERM

Bank Policies & Procedures: Safe Deposit Box (PLM-162)

Will ensure that the bank operates in a manner that complies with all applicable laws and provides absolute safety and privacy to customers with safe deposit boxes. Covers objectives, definitions...

Retail Banking/Frontline Customer Service

Bank Policies & Procedures: SAFE Act (PLC-284)

Guides the bank in compliance with the SAFE Act in a manner appropriate to the nature, size, complexity, and scope of the bank's operations. Addresses registration requirements for mortgage loan...

Mortgage Lending Compliance Lending +1 More...

Bank Policies & Procedures: Safeguarding Customer Information (PLC-202)

Pertains to the protection of customer information from unauthorized or illegal disclosure. Covers the development and implementation of an information security program, including responsibility,...

Compliance Reg. P GLBA

Bank Policies & Procedures: Secondary Mortgage Market (PLL-287)

This policy establishes the guidelines for the bank to follow to stay in compliance with the rules, regulations, and industry standards that apply to the origination and sale of whole loans by the...

Mortgage Lending Lending Secondary Mortgage Market

Bank Policies & Procedures: Social Media Toolkit (PLM-290)

Provides guidance on how social media will be approached, proper methods for promoting the bank’s message and image, and consequences of not following guidelines. Includes Management and User...

Marketing Social Media

Bank Policies & Procedures: Sale of Nondeposit Investments (PLM-230)

Applies to all retail sales of nondeposit products, including marketing and promotional activities. Covers objectives, scope, responsibility, minimum standards, program management, setting and...

Compliance Insurance NDIP +2 More...

Bank Policies & Procedures: Servicemembers Civil Relief Act (PLC-223)

This policy outlines the financial relief protection extended to servicemembers when they are called into active military duty. Covers issues with direct implications to community banks, such as...

Compliance Deposit Operations Lending +1 More...

Bank Policies & Procedures: Social Media Policy and Guideline (PLM-289)

Provides guidance on how social media will be approached, proper methods for promoting the bank’s message and image, and consequences of not following guidelines. Includes Management and User...

Risk Marketing Human Resources +1 More...

Bank Policies & Procedures: Unfair Deceptive or Abusive Acts and Practices (PLC-116)

Establishes procedures for receiving and handling consumer complaints. States the bank's intent to prevent unfair, deceptive or abusive acts or practices in connection with any transaction for a...

Compliance Risk UDAAP

Bank Policies & Procedures: Technology Risk Management (PLM-176)

Covers responsibility and management structure; security concerns related to physical systems, personnel, computers/databases, audit trails, and cyber threats; electronic banking; contingency...

Risk Information Technology Technology +1 More...

Bank Policies & Procedures: Vendor Risk Management (PLM-213)

Provides guidance on managing the risks that may arise from outsourced relationships, including responsibilities, risk assessment, due diligence, contracts, security and confidentiality, controls,...

Risk Information Technology Technology +3 More...

Bank Policies & Procedures: Wire Transfer (PLM-159)

Identifies the risks and establishes the policies dealing with wire transfers. Covers how to accurately process requests made in person, by phone, or other electronic means, with emphasis on...

Deposit Operations

Bank Policies & Procedures: Work From Home Policy (PLM-337)

This policy is written to include both long-term and emergency situations for bank employees working at home or in a remote location, and addresses the determination and availability of employees,...

Human Resources

Boardroom Strategies for Financial Institutions

Boardroom Strategies for Financial Institutions focuses on the relationships among board members and how to be effective inside the boardroom. It is a must have for new and experienced board...

Governance Board of Directors

The Ultimate Guide for Bank Directors

New Version May 2024! The Ultimate Guide for Bank Directors – Back to Basics helps bank directors and management focus on what matters: keeping all aspects of the bank in balance by minimizing...

Governance Board of Directors

White Paper: Cultivating the Strategic Value of Credit Card Rewards Programs

Given the increasing popularity of credit card rewards programs, ICBA Bancard and TCM Bank, N.A., dove into the landscape to explore the latest trends, developments, and opportunities for community...

Credit Cards Payments

ICBA ThinkTECH Connect

Join us for this fast, fun, informative session to explore fintech solutions for community banks like yours. Each Accelerator selection process we connect with several fintech companies that have...

Webinar
AI Information Technology Lending +10 More...

ThinkTECH Thursday - Alumni Showcase - Sept 2024 (MP4)

Experience demonstrations of the latest solutions from several of our ThinkTECH Accelerator companies from previous years. Learn about how these companies are helping community banks flourish, hear...

Webinar
AI Information Technology Lending +10 More...

ThinkTECH Thursday - Solutions Forum - December 2024 (MP4)

Seniors are being challenged each day by clever cyber criminals that are preying on them in new and different way. Seniors are at risk through schemes like “pig butchering” and ICBA is working to...

Webinar
AI Information Technology Lending +10 More...