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Unconscious Bias (Individual)

Unconscious bias (or implicit bias) refers to unsupported social judgements or prejudice in favor or against a person or group of people. Since these happen without reasonable justification, they...

CPE Credits: 1.00
Diversity and Inclusion Human Resources

Understanding Endorsements (Individual)

An endorsement is a signature on the back of a check assigning interest to another party. The person who has endorsed the check has, by signing the back of the check, approved of the other party's...

CPE Credits: 0.25
Retail Banking/Frontline Deposits

UDAAP: Overview (Individual)

Unfair, deceptive, or abusive acts and practices (UDAAP) can cause significant financial injury to consumers, erode consumer confidence, and undermine the financial marketplace. Federal Regulations...

CPE Credits: 0.50
Compliance UDAAP Bank Type

Working from Home Effectively (Individual)

COVID-19 is changing the way we live and work. Suddenly, many of us are working from home and trying to do it effectively amid the chaos of self-isolation, quarantines, school closures, and...

CPE Credits: 0.50
Health and Safety