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ICBA Bank Director Forum Seminar Series

Offered quarterly in half-day sessions, each of the ICBA Bank Director Forums will cover a unique topic, such as cybersecurity, enterprise risk management, corporate governance and more. No two...

Seminar 05:00 PM
CPE Credits: 18.00
Governance Board of Directors General Banking

Tie customer voice metrics into bank’s key performance indicators

ICBA Preferred Service Provider Avannis’ best-in-class banks include customer experience metrics like “overall satisfaction,” “NPS,” and “ease & convenience” into bankwide KPIs. Join to hear what...

05:00 PM
CPE Credits: 18.00

Digital Lending Unlocked: The Future of CRE, Ag Real Estate, Multi-Family, HELOC—and the Rise of Pledging

For years, CRE, Ag RE, multi-family, and HELOC lending have lagged behind while other sectors harnessed digital efficiencies, superior customer experiences, accelerated capital velocity, and robust...

05:00 PM
CPE Credits: 18.00

Stress test your employee climate with a satisfaction study

ICBA membership assists with the cost of an internal employee climate research program designed specifically for your bank. ICBA Preferred Service Provider Avannis administers the ICBA Magazine’s...

05:00 PM
CPE Credits: 18.00