Search Results
Small Business Lending Rule (1071): In-Depth (Individual)
The Small Business Lending Rule (aka 1071) requires financial institutions collect and report to the CFPB certain data regarding applications for credit for women-owned, minority-owned, and small...
Social Engineering Awareness (Individual)
This course explores what social engineering is, the types of social engineering attacks criminals use and the techniques they use to manipulate people into performing actions that either...
Teller Basics (Individual)
Banking is a people-oriented service industry. As in other service industries, customers expect quick, efficient, courteous service. However, in banking, expectations are heightened. Customers need...
Synthetic Identity Fraud (Individual)
This course explores how fraudsters create synthetic identities and use them to get credit cards and other forms of credit. Learn how synthetic identities are created, how fraudsters use them to...
Unconscious Bias (Individual)
Unconscious bias (or implicit bias) refers to unsupported social judgements or prejudice in favor or against a person or group of people. Since these happen without reasonable justification, they...
Understanding Endorsements (Individual)
An endorsement is a signature on the back of a check assigning interest to another party. The person who has endorsed the check has, by signing the back of the check, approved of the other party's...
UDAAP: Overview (Individual)
Unfair, deceptive, or abusive acts and practices (UDAAP) can cause significant financial injury to consumers, erode consumer confidence, and undermine the financial marketplace. Federal Regulations...
Working from Home Effectively (Individual)
COVID-19 is changing the way we live and work. Suddenly, many of us are working from home and trying to do it effectively amid the chaos of self-isolation, quarantines, school closures, and...
ThinkTECH Thursday – Connect MP4
Join us for this fast, fun, informative session to explore fintech solutions for community banks like yours. Each Accelerator selection process we connect with several fintech companies that have...
Bank Director Glossary
Bank Director Glossary includes more than 200 pages of customary terms used by regulators, executive officers, industry consultants, and attorneys. Presented alphabetically with clear and to the...
Workstation Security Essentials for Bank Employees (Individual)
The damage and impact from a data breach is more than the loss of the confidential information, it can also affect the bank's reputation and customer confidence. Workstation security is about much...
Director Digital Training Series
The Director Digital Training Series features 7 different presentations that vary from 14-20 minutes in length. These can be used during board meetings, for annual training, new director training...
Bank Policies and Procedures: ADA General Accessibility Accommodations Policy (PLM-328)
Describes the bank’s intention to ensure that its services are accessible and accommodating to individuals with disabilities. Includes a policy statement; roles and responsibilities of bank board,...
Bank Policies and Procedures: ADA Website Accessibility Accommodations Policy (PLM-327)
Addresses the need of the bank’s website to provide equal treatment to all its customers and the public under Title II of the ADA, the Rehabilitations Act of 1973, and Department of Justice (DOJ)...
Bank Policies & Procedures: Appraisals & Evaluations (PLL-124)
Establishes guidelines to assist the bank in protecting its interest in real estate-related transactions. Includes appraiser and evaluator qualifications and selection, as well as the competency...
Bank Policies and Procedures: Bank Protection Act Policy (PLM-214)
Provides the requirements of the regulatory agencies and covers all aspects of bank security, including designation of a security officer, security devices, maintenance, testing, training, and...
Bank Policies & Procedures: Agricultural Lending (PLL-076)
Establishes the parameters and structure covering agricultural lending, including interest rates, pricing of loans, lending limits, and credit criteria.
Bank Policies & Procedures: Artificial Intelligence Governance Policy (PLM-341)
This policy offers guidance for directors, officers, and staff in effectively managing cyber risks in the context of artificial intelligence (AI). It addresses critical aspects, such as strategic...
Bank Policies and Procedures: Automated Clearing House (PLM-231)
Crafted specifically for community financial institutions, the ACH Policy offers a comprehensive solution for establishing a robust framework governing Automated Clearing House (ACH) transactions....
Bank Policies & Procedures: Bank Owned Life Insurance (BOLI) (PLM-234)
Identifies risks inherent in the acquisition, retention, and use of BOLI. Covers specific types and limitations on BOLI, including key persons, cost recovery, split-dollar life insurance, and life...