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Artificial Intelligence

Influencing policy: Standing up for community banks & consumers in Washington

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ICBA Expert Contact

Anjelica Dortch

Vice President, Operational Risk & Cybersecurity Policy

ICBA

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Agency Guidance

Community banks are navigating a growing patchwork of expectations for managing AI, spanning regulatory guidance and leading industry frameworks. 

For ICBA members, key touchpoints include model risk management standards from the Federal Reserve, the Office of the Comptroller of the Currency (OCC), and the Federal Deposit Insurance Corporation (FDIC), as well as resources like the National Institute of Standards and Technology (NIST) AI Risk Management Framework. 

Even where guidance does not explicitly address artificial intelligence, regulators expect banks to apply consistent, risk-based oversight across these technologies. 

The legal and regulatory landscapes are subject to change, so please check back often. 

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Letters & Testimonies

Recommendations for Responsible AI Adoption

5/15/26  |  Letters to Regulators


Letter in Support of Financial Services Bills

5/12/26  |  Letters to Congress


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Policy Position and Background Information

Community banks are navigating a new era shaped by artificial intelligence, transforming how they assess risk, engage customers, and streamline operations. Discover the key AI-driven trends and insights redefining community banking’s future.

  • Banks, as early adopters, have effectively integrated AI and machine learning into their operations, prioritizing safety and soundness. 

  • ICBA holds that banking regulators currently possess the necessary tools to oversee AI usage in community banks. 

  • ICBA believes that regulations that currently apply to the banking sector should be extended to other industries to provide similar protections to consumer data and privacy. 

  • ICBA opposes laws, regulations or guidance that could lead to the commoditization of lending and other services and products offered be community banks. 

  • ICBA opposes excessively prescriptive regulations from the CFPB that could potentially impede the use of AI in developing more equitable lending models. 

Banks have a long history of employing machine learning and artificial intelligence (AI) to meet regulatory requirements and enhance customer service. AI has been used to detect and prevent fraud and ensure compliance with the Bank Secrecy Act, and chatbots have long been used in call centers. 

Following the emergence of ChatGPT and similar generative AI tools, there has been a notable surge in interest regarding AI applications across various industries, including banking. Though Congress and federal agencies are actively exploring AI-related policies, substantive modifications or policy changes have not been officially adopted. ICBA remains engaged with policymakers to ensure that their focus does not result in laws or regulations that would hinder community bank adoption of AI for internal or external applications. 

Existing regulations and supervisory guidance on model risk management, fair lending, and data privacy/security offer ample flexibility to regulate AI use by financial institutions. ICBA believes that AI-specific regulations are unnecessary at present and that federal regulation would only be appropriate in response to significant technological changes or to preempt conflicting state regulations.

Additionally, ICBA emphasizes that AI, though useful in automating community bank compliance functions and loan underwriting, cannot replace the personal relationships and local knowledge that are integral to the community banking model. In 2026, ICBA launched an AI Task Force dedicated to helping community banks navigate AI, from governance and compliance to innovation and customer trust.